TRAINING
Once a system is ready for use, UDC provides hands-on training for all project stakeholders to ensure that the software solution is leveraged in the way it was intended. We also train key project owners on system administration so that they have the ability to onboard new team members on their own. All training is accompanied by reference documentation.
Case Studies
Duncan Channon
Duncan Channon (DC), a San Francisco-based advertising agency, elected to upgrade their internal CRM and accounting solution: Clients & Profits. UDC staff assessed company needs, identified processes improvements, and managed the new implementation. Robust user training left the DC team with the tools to leverage their new solution.
Dubai Creek Harbour
Dubai Creek Harbour (DCH) was UDC’s largest engagement. EMAAR ‘s ambitious $35B program was comprised of a new world’s largest mall, a new world’s tallest tower, eco-resorts, residential facilities and technologically innovative commercial and retail spaces. EMAAR elected to manage the work with Primavera Unifier. UDC was engaged to not only configure Unifier, but to “train the trainer” with EMAAR and consultant staff. UDC successfully completed the engagement in record time, and the project has proceeded successfully with over 5000 users participating in Unifier.